About Us
Our Identity
Lonevio is a dedicated fashion and apparel brand committed to providing high-quality clothing that blends modern style with everyday functionality. Operating out of London, we strive to offer a curated selection of apparel that meets the diverse needs of our customers while maintaining a high standard of craftsmanship.
Our Mission
At Lonevio, our mission is to deliver exceptional value and style to the fashion-conscious consumer. We believe in transparency, quality, and customer-centric service. Every piece in our collection is selected to ensure it meets our rigorous standards for durability and aesthetic appeal.
Operational Standards
To maintain clarity and trust with our customers, we operate under the following service commitments:
- Service Area: We exclusively provide shipping services within the United Kingdom.
- Shipping Policy: We offer Free Shipping on all orders to ensure a transparent checkout experience.
- Delivery Timelines: Orders are processed within 1-3 business days. Once dispatched, the standard shipping time is 6-12 business days.
- Satisfaction Guarantee: We provide a 30-day refund period to ensure you are fully satisfied with your purchase.
Legal & Contact Information
Lonevio operates as a professional entity dedicated to legal compliance and consumer protection. For any formal inquiries, support requests, or business correspondence, please use the details provided below:
- Physical Address: 41A Amberley Road, London, England, N13 4BH
- Phone: +44 7481 715879
- Support Email: support@lonevio.com
Commitment to Privacy and Security
We take the security of our customers' data seriously. All transactions and personal information are handled in accordance with applicable data protection laws in the United Kingdom to ensure a safe and secure shopping environment.